Validation of Web-based Telematics and Assistance Services of Old Vehicle Series

Task:

The objective was to test in-car, over-the-air services for functionality and stability in the course of development. Besides confirming the functionality of systems in development, updates on the server should test all series telematics systems.

Content:

  • Testing of over-the-air functions in test laboratory
  • Test driving in order to confirm functionality while driving
  • Testing of net coverage, and consequently availability of online services, in different countries
  • Operations monitoring of certain online functions in order to test availability
  • Communication and test plan setup including call center integration tests
  • Test and problem management
  • Analysis and classification of complex error patterns, including over-the-air components across different data buses

Result:

Updates on the server have been rolled out for customer cars on time at the release date and without restrictions. We have validated the newly developed over-the-air-functions according to the implementation schedule and thus guaranteed the start-up.